01
Introduction
This policy describes how the Ifsahi platform handles personal data when you use our services. By using the platform, you acknowledge that you have read and understood this policy.
Last updated: 2025
Privacy PolicyPrivacy Policy
At Ifsahi, we are committed to protecting your privacy and personal data. This policy explains what data we collect, how we use it, and your rights under the Personal Data Protection Law of the Kingdom of Saudi Arabia.
Your rights
Access, correction and erasure
We guarantee your right to access, correct and erase your data. Contact us and we answer within 30 days.
Our undertaking
No selling, no commercial use
We undertake never to sell your data or use it for advertising or marketing purposes, under any circumstances.
Compliance
The Saudi PDPL
We comply with the Saudi Personal Data Protection Law, Royal Decree M/19 of 1443H, across every processing activity.
02
Definitions
- Personal data: Any data that identifies an individual directly or indirectly.
- Processing: Any operation performed on personal data, including collection, storage, use, and deletion.
- Data subject: The individual to whom the personal data relates.
- Platform: The Ifsahi platform and all its digital services.
03
Collected Data
We may collect: identity and contact data (name, email, phone number), account data, medical disclosure data you enter, usage and technical data (IP address, browser type, activity logs), and payment data where applicable.
04
Collection Method
We collect data directly from you when you register or fill out forms, automatically when you use the platform (cookies and logs), and from trusted sources when needed to provide the service or comply with regulations.
05
Purpose and Basis
We use your data to provide platform services, manage your account, improve the user experience, comply with legal obligations, and communicate with you about the service. Legal bases include your consent, contract performance, legal obligations, and legitimate interests.
06
Sharing
We do not sell your personal data. We may share it with trusted service providers (hosting, payment, technical support) under confidentiality agreements, with official authorities when legally required, or with insurance companies when submitting a disclosure with your consent.
07
Processing and Retention
We retain your data while your account is active or as required by law. After the purpose is fulfilled, we delete or anonymize data according to approved retention policies. Data is stored within the Kingdom or with providers compliant with PDPL requirements.
08
Your Rights
You have the right to access, correct, and request deletion of your data, withdraw consent, object to processing, and request data portability where applicable. To exercise your rights, contact us at privacy@ifsahi.com and we will respond within 30 days.
09
Security and Update
We apply technical and organizational measures to protect your data from unauthorized access, loss, or alteration. We may update this policy periodically and will notify you of material changes via the platform or email.
Need legal clarification?
For legal correspondence or any question about this document, use the address below.