Last updated: 2025
Terms and Conditions
Terms and Conditions
We are pleased to welcome you to the Ifsahi platform. This document outlines the framework governing the use of our services, drafted with transparency and clarity to build your trust.
Platform
Specialized technical service
Ifsahi is a specialized platform for filling out, signing, stamping, and downloading medical disclosure forms with high quality.
Transparency
Full clarity of roles
We are committed to clarifying the role of the platform and the user at every step, ensuring a smooth and reassuring experience.
Insurance coverage
Disclosure is the gateway to insurance
We help you prepare the disclosure correctly and completely; the acceptance decision rests solely with the insurance company.
01
Platform definition and nature of service
Ifsahi is a Saudi digital platform that facilitates filling out medical disclosure forms required by health insurance companies, through integrated tools for data entry, signing, stamping, and downloading with high quality and the simplest steps. The platform's services are limited to the purely technical side and do not provide any insurance, advisory, or legal services, nor is it a party to any insurance relationship.
02
Acceptance of terms
By using or registering on the Ifsahi platform, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions. If you do not agree with any clause, please stop using the platform.
03
Registration and identity
The user must provide accurate information when registering, maintain the confidentiality of login credentials, and notify the platform immediately of any unauthorized use of their account.
04
Disclosure mechanism
The platform provides tools for entering medical disclosure data according to approved forms and is not responsible for the accuracy or completeness of data entered by the user.
05
Signature and stamp
The platform provides electronic signature and digital stamp mechanisms in accordance with applicable regulations. The user is responsible for signing the data they enter.
06
Packages
Some platform features may require a paid subscription. Package details and prices are clearly displayed before completing the subscription.
07
Storage
The platform retains data and documents created through the service according to the approved retention policy. Users can access them during their active subscription period.
08
Data security
We are committed to applying appropriate security measures to protect your data, including encryption and access controls, in accordance with best practices and applicable regulations.
09
User responsibilities
The user must use the platform for lawful purposes only and must not misuse the service, attempt to hack it, or harm it or other users.
10
Disclaimer
The service is provided "as is" without any express or implied warranties. The platform is not responsible for insurance companies' decisions or acceptance or rejection outcomes.
11
Insurance companies
The Ifsahi platform is not a party to the insurance relationship between the user and the insurance company. Its role is limited to facilitating the preparation and submission of disclosure forms.
12
Technical support
We provide technical support channels to help with using the platform. Support does not include insurance, medical, or legal advice.
13
Intellectual property
All intellectual property rights related to the platform, its content, and its trademark are owned by or licensed to us and may not be copied or reused without written permission.
14
Prohibitions
Using the platform for any illegal activity, providing misleading data, impersonating others, or any behavior that violates applicable regulations is prohibited.
15
Account suspension
The platform may suspend or terminate the user's account in case of violation of these terms, without prejudice to any other rights or remedies.
16
Final provisions
These terms are governed by the regulations in force in the Kingdom of Saudi Arabia. We may amend them with notice to users of material changes.
Need legal clarification?
For legal correspondence or any question about this document, use the address below.
legal@ifsahi.com
